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How maxim88my Handles Your Personal Information

When you open an account with us — whether you deposit via Touch 'n Go eWallet, Boost, or GrabPay — you share personal information.

Account data handled with careLocal e-wallet activity kept privateYour right to access and correctData never sold to third partiesContact us anytime via Telegram

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PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you need to request a copy of your data, ask us to correct something on your account, or raise a concern about how your information has been used, our support team handles these requests directly. We aim to acknowledge your request and give you a clear response without unnecessary delay. Use the channels below to get in touch.

Team online

Telegram Support

Send your data request or privacy concern through our Telegram channel. Include your registered account email so we can locate your records and respond accurately.

Live Chat

Our live chat is the quickest path for account-related privacy questions — log in, open chat, and one of our team will pick up your query and escalate if needed.

Email

For formal written requests — such as asking us to delete or export your data — email us with your account details. We treat these as formal correspondence and respond in writing.

What This Privacy Policy Covers

maxim88my Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to all personal data collected through maxim88my when you register, deposit, place a bet, or reach out to our support team. Data we collect includes your name, contact details, device identifiers, and transaction records tied to your payment method — whether that is

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Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We collect this information to verify your identity, process your withdrawals, and keep your account secure. We do not sell, rent, or share your personal data with advertisers. Where we work with third-party service providers — such
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as payment processors or game studios — those parties handle your data strictly for the function they provide, under terms that match our own data standards. Your payment activity, wallet balances, and transaction history are not shared beyond what is necessary to complete the transaction you
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initiated. Access to your personal information within our team is restricted to staff whose role requires it. This policy applies to you in Malaysia where local law permits the use of our platform. Data retention periods follow applicable local legal requirements, and we review them periodically.
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If you are in Johor Bahru or anywhere else in Malaysia and have a question about how your data is handled, the contact steps in the section below apply equally to you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply a layered approach to keeping your account information safe. From the moment you log in on mobile or desktop, to the point your withdrawal lands back in your Touch 'n Go eWallet or Boost wallet, each step involves access controls, encrypted data paths, and activity monitoring. Below are the four areas we are most often asked about.

Account Security

Your password is stored in an encrypted form we cannot reverse. Login activity is monitored, and unusual access patterns — such as a new device or location — can trigger a verification step before your account opens.

Cookies and Device Data

We use cookies to keep your session active, remember your preferences, and understand which parts of the site you visit. You can adjust cookie settings in your browser, though some account functions may not work without session cookies enabled.

Data Retention

We hold your personal data for as long as your account is active and for the period required by applicable Malaysian law after closure. Transaction records tied to your DuitNow or FPX deposits are part of that retention scope.

Requesting Changes

You have the right to access the data we hold, ask us to correct inaccuracies, or request deletion where the law allows. Reach out via Telegram or email with your account details and we will handle it directly.

Questions About Your Data and This Policy

These are the questions our account holders ask most often about privacy, data access, and how their information moves through our platform. If yours is not here, contact us directly via Telegram or live chat.

We collect your name, email address, contact number, and device identifiers when you register. After that, transaction records linked to your payment method — Touch 'n Go eWallet, Boost, GrabPay — are added to your account file as you use them.

We do not sell or rent your data. We share it only with payment processors and game providers needed to run your account — and only the data each party needs to complete that specific function.

Contact us via Telegram or email with your registered account email and a description of what you need. We will confirm receipt and provide the data in a readable format within a reasonable timeframe.

Yes, where local law permits. Send a deletion request through email or live chat. Note that some records — such as transaction history required by law — may be retained for a mandatory period even after your account is closed.

We do not store your full Touch 'n Go eWallet, Boost, or GrabPay credentials. Payment transactions are processed through the respective payment provider's own systems. We only retain the transaction reference and amount for your account record.

We update this policy when our data practices change or when local law requires it. We notify account holders through the email address on file or via an in-platform notice when material changes are made.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountmaxim88my Login InfoTerms & Conditions

How maxim88my Handles Your Personal Information

Reach Us About Your Personal Data

Telegram Support

Live Chat

Email

Data Handling, Cookies, Security and Retention

Account Security

Cookies and Device Data

Data Retention

Requesting Changes

Questions About Your Data and This Policy

01 What personal data does maxim88my collect when I open an account?

02 Does maxim88my share my data with third parties?

03 How do I request a copy of the personal data you hold about me?

04 Can I ask you to delete my account data?

05 How does maxim88my handle my e-wallet payment details?

06 Will this privacy policy change, and how will I know?

Privacy Policy

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