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Terms Conditions at maxim88my

We built these terms to keep your account secure and our platform fair for every Malaysia player who deposits via Touch 'n Go eWallet, Boost, or GrabPay and places bets on live tables, slots, or football markets.

One account per personAge verification requiredResponsible betting encouragedLive casino and slots

Explore the Lobby Read FAQ

HOW WE HANDLE YOUR DATA

Policy Transparency at maxim88my

We collect your name, phone number, payment details, and betting activity to run your account, verify withdrawals, and comply with local requirements. Your personal data stays on secure servers and is never sold to third parties; we share information only with payment processors like Touch 'n Go eWallet or Boost when you initiate a transaction, and with regulators when the law requires it.

Data You Provide

During registration you give us your full name, date of birth, phone number, and preferred payment method; we use these to verify your identity before processing any withdrawal to your Touch 'n Go eWallet, Boost, or GrabPay account.

Activity Logging

Every bet you place, every deposit you make, and every withdrawal request is logged with a timestamp and stored for audit purposes; you can view your own transaction history in the account section at any time.

Third-Party Sharing

We pass your payment details to Touch 'n Go eWallet, Boost, GrabPay, or your bank only when you authorize a deposit or withdrawal; no marketing partner or affiliate receives your personal information from us.

Your Rights

You can request a copy of all data we hold about you, ask us to correct outdated details, or close your account and delete your records by contacting support via live chat or email; we complete deletion within 30 days unless a legal hold applies.

QUESTIONS OR DISPUTES

Contact Us About Terms

If you need clarification on any clause in these terms or want to report a suspected breach, our support channels are open to help. We aim to resolve account and betting disputes quickly, and most cases are closed within one business day once we have the details.

Team online

Live Chat

Open the chat bubble in your lobby and describe the issue; our team will pull up your account history and walk through the relevant term with you in real time.

Telegram Support

Message our official Telegram handle with your registered phone number and a brief description; we respond within an hour during business hours and log every exchange for your records.

Email Queries

Send your question or dispute summary to our support email; include your account ID and any bet reference numbers so we can investigate and reply with the applicable policy within 24 hours.

Your Agreement with maxim88my

maxim88my Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept these terms in full. We reserve the right to close or suspend accounts that breach our rules, including duplicate registrations, bonus abuse, or attempts to manipulate results. All bets are final once confirmed; we process withdrawals within our stated verification

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window and only to the payment method you registered. Deposits made through Touch 'n Go eWallet, Boost, GrabPay, or bank transfer are credited to your wallet balance and remain your responsibility to track. We operate where local law permits and do not invite participation from regions
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where online betting is prohibited. Disputes are handled by our support team first; unresolved cases may escalate to the payment provider or an independent arbiter depending on the issue. You must provide accurate personal details during registration and notify us immediately if your account is compromised.
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We do not accept bets from third parties or shared devices used by multiple people under one login. Winnings are paid in ringgit to the verified account holder only; attempts to transfer winnings to another person will result in forfeiture and account closure. We update these
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terms periodically and will notify you via email or an in-lobby message when material changes occur. Continued use of the platform after such updates constitutes acceptance of the revised terms. If any clause here conflicts with local law, that clause is severed while the remainder stays
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in force. For questions about how these terms apply to your account or a specific bet, reach our team through live chat or Telegram during business hours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

No; each person is allowed one account only. Creating duplicate accounts to claim extra bonuses or bypass limits will result in closure of all accounts and forfeiture of any winnings.

Contact support immediately through live chat or Telegram before making any deposit; we can correct your phone number once you verify your identity, but after a deposit the change requires additional ID checks.

If our platform or the game provider confirms a technical fault that affected the result, your stake is refunded to your account wallet; otherwise all bets stand as recorded by the live dealer or the RNG.

We retain your transaction records and identity documents for the period required by local financial regulations, typically up to seven years; personal details not tied to compliance are deleted within 30 days of closure.

No; your wallet balance and any winnings belong to the registered account holder and cannot be transferred, sold, or shared with anyone else. Attempting to do so will result in account suspension.

Open a live chat session or send an email to support with your bet reference number within 48 hours; we will review the game log, confirm the official result, and explain the settlement according to these terms.

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